Your satisfaction with the course program is important, but because of the extensive time, effort, preparation, and care that goes into creating and providing the course program, Wendy Buiter has a no refund policy.

Unless otherwise provided by law, you acknowledge that we do not offer refunds for any portion of your payment for any of our programs and no refunds will be provided to you. By using and/or purchasing our program, you understand and agree that, except for the limited refund period described below, all sales are final, and no refunds will be provided.

  1. 14-Day Reflection Period: You have a 14-day period to consider if the course is right for you, starting from the date of purchase. This is your opportunity to reflect on your decision.
  2. Eligibility for Individuals: Our 14-day refund policy applies exclusively to individual learners, not to businesses. This policy is designed with your personal growth in mind.
  3. Access Restriction for Refunds: To qualify for a refund, please ensure that you have not accessed or started the course. Think of it as not opening a book you plan to return.

Please note that this policy adheres to Dutch and EU law, including the 14-day cooling-off period for online purchases. If you change your mind within this period and haven’t accessed the course, you are eligible for a refund.

Important Points:

  • Refunds are available only for private individuals, not businesses.
  • The cooling-off period does not apply if the course has been accessed.
  • Refunds must be requested within 14 days of purchase.